Shipping policy
Last updated: May 30, 2026
Processing Time Orders are processed within 1-3 business days after payment confirmation.
Delivery Times
- Europe: 8-20 business days
- USA, Canada, Australia: 10-25 business days
- United Kingdom: 8-20 business days
- Other countries: 15-33 business days
Shipping Cost We offer free shipping on all orders worldwide.
Tracking Once your order is shipped, you will receive a tracking number via email. You can track your order at pawcloud.shop or through the carrier's website.
Customs and Duties International orders may be subject to customs fees and import duties, which are the responsibility of the customer.
Lost or Damaged Packages If your package is lost or damaged in transit, please contact us at morsbriz@gmail.com and we will resolve the issue promptly.
Contact For shipping questions: info@pawcloud.shop